1. What information do we collect from users?
Fk2 collects several categories of information when you use our platform. This information is necessary to ensure our services operate securely and effectively.
- Account information: Your full name, date of birth, email address, phone number, and password provided when creating your fk2 account.
- Payment information: Transaction details in Malaysian Ringgit (MYR), including deposit and withdrawal records. We do not store full card numbers; payment data is processed through secure payment providers.
- Device and browser information: Device type, operating system, IP address, browser type, and other technical information automatically transmitted when you access our platform.
- Usage data: Records of activity on the platform, including games played, bets placed, login times, and navigation patterns, for security and service improvement purposes.
- Cookies: Data stored on your device to identify active sessions, personalise your experience, and analyse platform traffic.
2. How is your information used?
All information collected by fk2 is used for legitimate and transparent purposes. We do not use your data for anything unrelated to the provision of our platform services.
Your information is used for the following purposes:
- Processing account registration, login, and user identity verification.
- Securely managing deposit and withdrawal transactions in MYR.
- Detecting and preventing fraud, unauthorised access, or misuse of the platform.
- Sending important notices related to your account, security, or policy changes.
- Improving the user experience based on usage patterns and feedback.
- Complying with applicable legal and regulatory requirements in Malaysia.
4. How is your data stored and protected?
Fk2 uses industry-standard encryption to protect data transmitted between your device and our servers. All communications are secured using the latest security protocols to ensure that data cannot be read by unauthorised parties during transmission.
User data is stored on servers protected by strict access controls. Only authorised personnel may access users' personal information, and every access is logged for internal security audit purposes.
Fk2 does not share users' personal information with third parties except in the following circumstances: when required by law or court order, when necessary to process payments through approved financial service providers, or when needed to prevent fraud and maintain platform security. Any third party that receives data is bound by strict data protection agreements.
5. What are your rights over your personal data?
As an fk2 user, you have several rights regarding the personal information we hold about you:
- Right of access: You may request a copy of the personal information we hold about you at any time.
- Right to rectification: If any of your information is inaccurate or out of date, you have the right to request a correction through your account settings or by contacting our support team.
- Right to erasure: You may request account closure and deletion of your personal data, subject to applicable legal and financial record retention requirements.
- Right to restrict processing: In certain circumstances, you may request that we limit how your data is used while keeping your account active.
To exercise any of the above rights, contact the fk2 support team at [email protected] and clearly state your request. We will process requests within a reasonable timeframe in accordance with applicable legal requirements. You may also refer to frequently asked questions us for a step-by-step guide.
6. Policy updates and how to contact us
Fk2 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or new legal requirements. Users will be notified of any significant changes via an in-platform notice or to their registered account email. The effective date of the current version of this policy is 1 January 2026.
Continued use of the fk2 platform after any changes to the Privacy Policy are published constitutes your agreement to the updated version. We encourage you to review this page periodically to stay informed about how we handle your information.
If you have any questions, concerns, or complaints regarding the protection of your personal data on the fk2 platform, please contact us by email at [email protected]. Our team is ready to assist you with any privacy-related enquiries.
Have questions about privacy or want to learn more about our platform?